Screen replaced now have network issues

Fitten · ‎06-06-2021

Hi I have recently had a screen replaced on my S20 and now have network issues dropping out. I have tried the resets suggested but still no luck any suggestions?

Bambino · ‎06-06-2021

@Fitten Take a look here first: How can I sort out my network issues? - o2uk

If nothing there helps, customer service is 202 from your mobile or 0800 032 1402

When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

Best time to call is 8 am.

I DO NOT WORK FOR O2

Martin-O2 · ‎08-06-2021

Hows it going @Fitten were you able to get your network issue sorted?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

Screen replaced now have network issues

Wifi calling on Samsung bought from Argos?

Forgotten pass code

Pixel 8a - Thoughts?

Lost stolen

VoLTE / 4G calling not available (Sony Xperia 1ii)