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Anne-Marie87 · ‎11-06-2021

I have a Samsung s21 device and it states I need sim1 and sim2 in the sim slot. It only came with one sim, what do I need to do?

jonsie · ‎11-06-2021

No need to use two sims

You have the option of getting another sim for the second sim slot but it isn't necessary

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎11-06-2021

No need to use two sims

You have the option of getting another sim for the second sim slot but it isn't necessary

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

gmarkj · ‎11-06-2021

You don't HAVE to use two sims.
The phone has the option of having a second sim - say, for a work phone, or as an alternative/emergency on a different network.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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