This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Samsung s4 dodgy signal. .

Go to solution
Anonymous
Not applicable

on ‎29-04-2014 14:20

on ‎29-04-2014 14:20

Galaxy s4 drops calls ..bad signel
Message 1 of 13
3,956 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
jonsie
Level 94: Supreme
In response to MI5
  • 96244 Posts
  • 614 Topics
  • 7181 Solutions
Registered:

on ‎29-04-2014 14:34

on ‎29-04-2014 14:34

Also may be worth cleaning the sim card and rebooting the phone.

Also check the thread : Network Issues? Self help thread by @adamtemp64 - Here

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


View solution in original post

Message 4 of 13
3,670 Views
12 REPLIES 12

Go to solution
Anonymous
Not applicable

on ‎29-04-2014 14:26

on ‎29-04-2014 14:26

Yes, my Nokia Lumia 800 was better, my Moto Razr V was even better.

I live in a rural area and now find it impossible to use the O2 service at home unless I'm at the front of my house.

Message 2 of 13
3,678 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Anonymous
  • 152450 Posts
  • 651 Topics
  • 29096 Solutions
Registered:

on ‎29-04-2014 14:27

on ‎29-04-2014 14:27

Check the status of your signal here http://status.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 13
3,674 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
In response to MI5
  • 96244 Posts
  • 614 Topics
  • 7181 Solutions
Registered:

on ‎29-04-2014 14:34

on ‎29-04-2014 14:34

Also may be worth cleaning the sim card and rebooting the phone.

Also check the thread : Network Issues? Self help thread by @adamtemp64 - Here

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 4 of 13
3,671 Views

Go to solution
Anonymous
Not applicable
In response to jonsie

on ‎29-04-2014 15:34

on ‎29-04-2014 15:34

Has it always been like this or has it just started happening
Message 5 of 13
3,634 Views
0 Kudos

Go to solution
Anonymous
Not applicable

on ‎29-04-2014 15:46

on ‎29-04-2014 15:46

Never been that good but got worse ..02 say I have a good signal
Message 6 of 13
3,623 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to Anonymous

on ‎29-04-2014 15:52

on ‎29-04-2014 15:52

Have you reported this to O2 what options did they offer if anything
Message 7 of 13
3,616 Views
0 Kudos

Go to solution
Anonymous
Not applicable

on ‎29-04-2014 15:58

on ‎29-04-2014 15:58

Yes I informed 02 many times they have told me there are no faults with their equipment
Message 8 of 13
3,608 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to Anonymous

on ‎29-04-2014 16:03

on ‎29-04-2014 16:03

I would try changing the SIM card first if that doesn't work you may wish to make a complaint here http://www.o2.co.uk/how-to-complain/complain
Message 9 of 13
3,601 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to Anonymous

on ‎29-04-2014 16:06

on ‎29-04-2014 16:06

Do come back and let us know how you get on slight_smile
Message 10 of 13
3,587 Views
0 Kudos
Top