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Anonymous
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Accepted Solution

Samsung s3

hey everyone i got a s3 for xmas it was locked on tmobile so i got it unlocked so i can use my pay monthly 02 sim but I've done everything to get jelly bean update but i csnt get it not even thru kies why?
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Anonymous
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Re: Samsung s3

So you are connecting your phone to your computer via Kies?

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Anonymous
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Re: Samsung s3

I have done yes
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Posts: 74,882
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Registered: ‎04-01-2009

Re: Samsung s3

What software version are you on at the moment?

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Anonymous
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Re: Samsung s3

Do a phone reset first. 

Power button, middle square button (bottom of screen) and up volume. 

Clear cache, then factory reset. 

ON your computer, remove kies and reinstall from the samsung website and try again.

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Anonymous
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Re: Samsung s3

android 4.04 that right ?
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Anonymous
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Re: Samsung s3

actually Jonsie is right before you do anything as it may be a waste of time.
What software level are you on?
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Anonymous
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Re: Samsung s3

how do I find wat software level I'm on ?
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Posts: 3,149
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Registered: ‎06-04-2012

Re: Samsung s3

Settngs > About phone >  Status.

 

Leave your candy-colored cans in the toy chest and try a pair of proper headphones.
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Anonymous
Posts: 0

Re: Samsung s3

is it serial number kernel version or baseband version sorry to be so thick