on 05-01-2013 23:15
Solved! Go to Solution.
on 05-01-2013 23:21
What software version are you on at the moment?
on 05-01-2013 23:24
Do a phone reset first.
Power button, middle square button (bottom of screen) and up volume.
Clear cache, then factory reset.
ON your computer, remove kies and reinstall from the samsung website and try again.