Solved: Re: Samsung s3

Anonymous · ‎05-01-2013

hey everyone i got a s3 for xmas it was locked on tmobile so i got it unlocked so i can use my pay monthly 02 sim but I've done everything to get jelly bean update but i csnt get it not even thru kies why?

MI5 · ‎07-01-2013

Confirmed here that T Mob is still pending http://www.sammobile.com/2012/12/05/galaxy-s-iii-receives-android-4-1-2-jelly-bean-update-lots-of-ne... so as I said previously you will have to wait for T Mob to roll it out. Currently JB is not available for your handset unless you debrand it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Anonymous · ‎05-01-2013

So you are connecting your phone to your computer via Kies?

Anonymous · ‎05-01-2013

I have done yes

jonsie · ‎05-01-2013

What software version are you on at the moment?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎05-01-2013

Do a phone reset first.

Power button, middle square button (bottom of screen) and up volume.

Clear cache, then factory reset.

ON your computer, remove kies and reinstall from the samsung website and try again.

Anonymous · ‎05-01-2013

android 4.04 that right ?

Anonymous · ‎05-01-2013

actually Jonsie is right before you do anything as it may be a waste of time.
What software level are you on?

Anonymous · ‎05-01-2013

how do I find wat software level I'm on ?

anticpated · ‎05-01-2013

Settngs > About phone > Status.

Samsung Galaxy S10, Samsung Galaxy S21 Ultra

Anonymous · ‎05-01-2013

is it serial number kernel version or baseband version sorry to be so thick

O2

Samsung s3

Change surname on account

Xperia 1 V Switch up MCE software

Number of times phone rings

Extra data

phone stolen