Samsung Wave II S8530 upgrade to Bada 2.0

[Anonymous]

Hello,

I am hoping someone can help me.

I have a Samsung Wave II S8530 which is currently running Bada 1.0. I'm finding it very frustrating now as a lot of the apps no longer work (or update), and I can't use the internet fully as a lot of websites (e.g. BBC) require the latest version of flash.

I've been speaking to various people at O2 over the last few months, each time I am told to just wait a bit longer as O2 are still testing Bada 2.0. But I've had enough now. I want a phone that I can use...I am paying good money for this.

I've spent a good amount of time this evening again talking to an O2 Guru, they contradicted themselves a couple of times, didn't seem to know a lot about the situation and told me a couple of things that were incorrect...I am still stuck at square 1 with a phone that only partly works and I am months away from being able to upgrade to a different phone.

Does anyone have any information as to when Bada 2.0 might be available through O2? Or anything I might be able to do to improve my phone?
Or in the absence of either of these any suggestion to who I can contact to see if there is anything else I can do?

Thanks,

[Anonymous]

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@perksie wrote:

If you're still in contract O2 still have an obligation to repair it for you or replace it if they can't.

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Hello.

I've only just seen this message now.

Unfortunately O2 don't see it this way. After a long conversation with them, the best they would suggest is to let me buy my contract out as technically the phone isn't broken...

[MI5]

As I posted previously you are gonna get a better response from talking directly to Samsung....