cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung Note 4 S Pen stopped working after update

Anonymous
Not applicable

My Note 4 S Pen has stopped working after an update over the weekend. Has anyone else experienced this?

Message 1 of 5
3,579 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 144571 Posts
  • 634 Topics
  • 27727 Solutions
Registered:
Do a factory reset after backing up the phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 5
3,577 Views

Cleoriff
Level 94: Supreme
  • 123059 Posts
  • 826 Topics
  • 7472 Solutions
Registered:

I had an update over the weekend on my Note 4. The S pen seems to be working fine?

Admittedly I don't use it as much as I should do.. but it wasn't affected ...

Veritas Numquam Perit

Girl in a jacket
Message 3 of 5
3,573 Views

jonsie
Level 94: Supreme
  • 93252 Posts
  • 609 Topics
  • 6984 Solutions
Registered:
Message 4 of 5
3,565 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Hi @Anonymous did the factory reset sort out your issue? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 5 of 5
3,483 Views