Samsung Galaxy SIII - Jelly Bean update

[Abs]

Update 22/10, 8:00:

Samsung has confirmed the Jelly Bean update is now available.

Update 20/10:

As you might have noticed, this hasn't gone live yet. We were expecting it to on Friday and are working with Samsung to figure out what went wrong and will update ASAP. 

Original message:

Hey Guys,

Good news! The wait time is almost over for Samsung Galaxy SIII users. From tomorrow, 19th October '12, you'll be be able to upgrade to the much awaited 4.1 Jelly Bean update over Wi-Fi or via Kies.

If you have activated the 'auto-update' feature from out of box, you will be prompted to download the 4.1 Jelly Bean update.

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Half rhetoric.time there was a problem with UK passport offices, the first I knew usually came from a customer.

And why should I need to know. I'm only working at the call centre quoting the passport mantra!!! LoL (ps no questions.on passports as sadly.no longer working.due.to health )

[Anonymous]

It'll come when it comes, no need for all this nastiness. It's just an update for a phone for goodness sake.

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At daveethal... I agree

[Anonymous]

It is annoying though, people paying for a £500+ phone & using a high end network expect a more professional service than this!
If it were a £50 device on Giff Gaff I could understand it but when you're paying iPhone money you expect iPhone service, if this had happened with ios 6 there'd be uproar!

[Anonymous]

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@Anonymous wrote:

It'll come when it comes, no need for all this nastiness. It's just an update for a phone for goodness sake.

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Please pay attention. The grumble is no longer about the silly update - it is about the contempt that O2 shows it's premium customers (was worse a few years ago when I was PAYG but that (I thought) is in the past...

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At holme

Apple have released bad ios. And then waited a month or so to.fix it with another.update.

Plus look how long it took them to sort the death grip.

All I'm saying is software companies have.problems, especially Nokia. The number of times they screwed.up goes past 2.hands. lol

[Anonymous]

Exactly, it's the principle of the matter, if you bought a premium car you wouldn't say "oh it's just a stone chip!"
People that pay for premium devices expect premium service & not half arsed rumours!

[Anonymous]

I've had Apple for 3 years with no unorganized shenanigans such as this!
The g3 is a great phone but the way this update has gone is a joke!

[Anonymous]

Which is exactly why we're trying to find out what's going so we can give you completely accurate information. Although I understand you want information right now, I wouldn't want to give you anything that's inaccurate.

[Anonymous]

Which I appreciate but if you're o2 & o2 are handling the update then why have you not been informed?
I'm not blaming you, I just find it all very unprofessional!