Samsung Galaxy S6 keeps rebooting

[Anonymous]

Hi, i've had a samsung galaxy s6 since July last year and I've been having problems lately where it either crashes and I have to do a hard reboot or constantly restarts 3 or 4 times then it'll be fine.  Is there anything I can do to rectify this or would i need to contact Samsung, I'm not sure if I have the receipt for it still upgraded through o2.  Many thanks

[Anonymous · Accepted solution]

@Anonymous Contact Samsung as you are still within your warranty or go into your nearest o2 store & upgrade. Log into your myo2 to see how much you have left to pay 

[MI5]

First thing to try would be a factory reset, but, make sure you download smartswitch and back up fully first http://www.samsung.com/uk/smart-switch/