HTC one water damage - data retrieval?

[Anonymous]

I have an HTC one (S) Yesterday I dropped it, yes... into the toilet bowl (clean water!!).

I don't care much about saving the phone at this point as I can upgrade but I have lots of pictures/videos (some from my wedding) on my phones internal memory - this phone doesn't have removable memory card.

I immediately dried the phone in a towel and then put into a bowl of dried rice - i didnt know what else to do at this point.. It began vibrating randomly but nothing was on the screen. It stopped doing anything now and there are no lights or response to the power button

The phone isn't turning on or charging. Is there any way at all to access my data? I can retrieve contacts from my SIM but I am more worried about the data on the phone.

Thank you anyone for your help

[adamtemp64]

If you cannot get it to turn on I think the chances of data retrieval may have gone apart from leaving it longer in the rice to dry out and try again to charge in a day or so.

The top tip is to turn the phone off it sound like it was still switched on during the drying process.

See if it will charge in a day or so. 

Sorry to be the bearer of bad news

[Cleoriff · Accepted solution]

Hi @Anonymous

Welcome to the forum. What a nightmare for you.:smileysad:

If nothing works as previously suggested you may want to give HTC a call http://www.htc.com/uk/support/

[Bambino]

Sorry to hear of your plight @Anonymous. It comes down to the old adage of 'always back up'. Not much help to you now, I guess.

[Beenherebefore]

Worst thing you can do with a phone/tablet/laptop is to leave it powered on after a liquid spillage. It needs to be dried out gently over a couple of days before any attempt to power on.

[MI5]

Leave it in the rice and somewhere quite warm for at least a week - and pray

[Beenherebefore]

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@MI5 wrote:
Leave it in the rice and somewhere quite warm for at least a week - and pray

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Won't work as they've already fired it up and/or left it on in a wet condition  =  FUBAR'd it.

[MI5]

That's why I added the prayers.....

[Beenherebefore]

No point praying for the impossible 

[MI5]

Nothing is impossible....