on 18-04-2015 14:47
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on 18-04-2015 14:47
Help! Since I installed the samsung updates last week (lollipop), my SG S4 now switches itself off randomly, and even with the battery fully charged it is draining from 100% within 2-3 hours, even with no use. It will only switch on again when plugged into a charger. I've tried switching off apps, and I have done a hard reset on the phone, but it still switches itself off and crashes. It generally allows me to do 1 text or call before it switches itself off mid-use. What can I do now considering I have reset it and it is no better?
Currently it is not useable as a mobile phone and I'm considering returning it and getting a refund!
Solved! Go to Solution.
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on 18-04-2015 16:10
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on 18-04-2015 16:10
Sometimes it appears to be the easiest thing that fixes it....
Someone told me that once (or twice)
Veritas Numquam Perit
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on 18-04-2015 16:13
Very easy phone call - Samsung are sending new battery - should arrive within next 3 days!
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on 18-04-2015 16:15
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on 18-04-2015 16:15
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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