
on 19-05-2014 17:33
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on 19-05-2014 17:33
I have a note 3 and I am very careful with my phones, my latest was a replacement for my previous note 3 that went wrong. I have never dropoed , y phone ever! I was using it one morning put it up on the side and came back 2 mins later to find the screen had gone blank but I could still hear sound.
As I am aware that accidental damage is not covered under warranty I would not have sent it off for repair if I knew that was even slightly a possibility but I go on today to check my repair and low and behold the repair centre is saying device out of warranty quotation being made.
Apparently there is damage to the LCD but the bloke on the phone wasn't very descriptive of the damage and they want £229 to repair my phone.
Anyone else had this problem with the note 3?
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on 19-05-2014 18:14
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 19-05-2014 18:14
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 19-05-2014 18:23
I too would ask for it back and approach Samsung Uk Support.

