Re: STATUS Permanently Failed - Page 2

Anonymous · ‎02-06-2017

I have a Moto G3 and until today I've been able to send SMS to any 'phone.

Today I get the response "***STATUS*** Permanently Failed" if I try to SMS an iPhone user. SMS to other androis devices are still OK.

This is new today.

I have deleted message threads, cleared the cache and rebooted the 'phone. It still fails.

MercedesS · ‎05-06-2017

Hello guys

Thank you for bringing this to our attention. We’ll look into this right now and get back to you with any updates as we get them.

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Anonymous · ‎12-06-2017

Hello,

Just seeing if there has been an update with this I as I have started experiencing it too.

When trying to text my partner today I have received '**STATUS** Permanently Failed. Message to [Her phone number] at [date + time].

I am texting from a Samsung Galaxy S6 on O2 to an Apple iPhone SE on EE.

I got someone else to text her from an iPhone 4s on O2 and the same problem occurs.

Marjo · ‎13-06-2017

Hi, @Anonymous, @Anonymous, @Anonymous, @Anonymous, @Anonymous and all, update on this: there was an issue earlier between O2 and EE/Three numbers. This looks to have been resolved last night - please do let us know if you still experience this issue? Thanks!

Anonymous · ‎03-07-2017

have just texted someone and got the same message. Unfortunately I'm unable to confirm what network the recipient is on. I am able to text other people. Please can you tell me if there is another, current issue like the above?

gmarkj · ‎07-07-2017

Snap - text a friend on GiffGaff about 30 minutes ago.
Just tried again and went through fine...

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MI5 · ‎07-07-2017

Others reported an issue yesterday too so I guess it's not solved yet.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gmarkj · ‎07-07-2017

Yeah, had another fail about 5 minutes after posting the first time.
Again copied the text, write new reply (same thread, not new message) and paste in. Send. Goes through fine.
Bizarre!!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Anonymous · ‎07-07-2017

I am experiencing similar problems. Cant send any texts to my OH, keep getting the permanently failed message back. I think he's with O2 also, and his is an iphone.

MI5 · ‎07-07-2017

@Marjo It appears issue is not fixed - can you check please?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎07-07-2017

I'm having the same issues with contacting just one number. All other contacts are fine. They are also on O2

O2

STATUS Permanently Failed

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