cancel
Showing results for 
Search instead for 
Did you mean: 

STATUS Permanently Failed

Anonymous
Not applicable

I have a Moto G3 and until today I've been able to send SMS to any 'phone.

 

Today I get the response "***STATUS*** Permanently Failed" if I try to SMS an iPhone user. SMS to other androis devices are still OK.

 

This is new today.

 

I have deleted message threads, cleared the cache and rebooted the 'phone. It still fails.  

Message 1 of 41
23,122 Views
40 REPLIES 40

Anonymous
Not applicable

I've had this today too! But only when i'm trying to text my partner, we both have androids it will send to my other contacts.

Message 2 of 41
21,093 Views

Anonymous
Not applicable

Same here but to most of my contacts.

Message 3 of 41
21,085 Views

Anonymous
Not applicable

I have the same message when trying to send SMS texts from my Blackberry DTek50 to my wife's Samsung S6....

Message 4 of 41
21,044 Views

Anonymous
Not applicable

Has anyone spoke to o2?

Message 5 of 41
20,997 Views

Anonymous
Not applicable

Got the same problem this afternoon. Doesn't seem to be related to other networks or devices. 

Message 6 of 41
20,988 Views

Anonymous
Not applicable

I've just managed to send a text to him without getting the failed message so hopefully its working for you guys now to!

Message 7 of 41
20,915 Views

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Check the network status here or if nothing showing report it customer services
http://status.o2.co.uk/
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 41
20,875 Views

jonsie
Level 94: Supreme
  • 95558 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

With so many people having a problem it could be a network fault unless you all live in the same area. 

To the person only having a text problem to one contact, that contact needs to open the message settings and check their blocked numbers. 

Message 9 of 41
20,841 Views

Curr946
Level 26: Upbeat
  • 2174 Posts
  • 133 Topics
  • 44 Solutions
Registered:
I had that problem yesterday. Turned out there was an issue with the mast or something. Though my message kept being replied to saying it had permanently failed. It also was received from the number I was sending it to. Thought my mate was on the wind up at first
Current Phone: Sony Xperia XZ Premium
Message 10 of 41
20,419 Views