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Anonymous
Posts: 0

S3 microphone goes very quiet on call

Hi there, 

 

I'm experiencing what seems to be a quite widespread issue with my S3. It's basically become unusable as a phone, i can hear people perfectly, but people can't hear me (or to be precise I' am extreemly quiiet and can only be heard if I shout).

 

It seems to intermitently change from happening on the entire call or happening after 1/2 a minute into the call.

 

I have so far:

  • Canceled noise reduction
  • Ensured my hands aren't over the mic.
  • Checked volume settings in call.

 

Can anyone help or do I just have to return my phone?

 

 

Posts: 108,963
Topics: 561
Solutions: 14,431
Registered: ‎04-04-2012

Re: S3 microphone goes very quiet on call

What OS are you running, ICS or JB?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: S3 microphone goes very quiet on call

4.1.1 JB

Posts: 108,963
Topics: 561
Solutions: 14,431
Registered: ‎04-04-2012

Re: S3 microphone goes very quiet on call

I suspect it will have to go in for repair then.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 520
Topics: 19
Kudos: 59
Solutions: 23
Registered: ‎04-04-2012

Re: S3 microphone goes very quiet on call

if u have tried everything.... have u done a reset?

 

BACK UP, then go for a reset

 

i keep saying to those that update/updated.... do a back up n reset... sometimes when u do a update, the files get mixed up. by resetting, u r stopping that from happening

Old Phone Geek!!! A Mobile User Since 1993
Samsung Galaxy S3

Feel Free to Add Kudos, If I Have Helped Smiley Happy
Anonymous
Posts: 0

Re: S3 microphone goes very quiet on call

Hi yes I did do a full reset. 

 

Took it in and they found an issue with the microphone, repaired and returned very fast, however since it's come back I've not started getting a message saying the SD card has been ejected (then reinserted and sometimes ejected again)

 

Anyone know about this one?

Posts: 520
Topics: 19
Kudos: 59
Solutions: 23
Registered: ‎04-04-2012

Re: S3 microphone goes very quiet on call

There is a spring lock on the memory card slot, just like the sim card.

When u insert the memory card make sure its peoperly locked in.

Or... go to SETTINGS and the STORAGE. Scroll down to to SDCARD. Try the UNMOUNT/MOUNT.

Hopefully that should do it
Old Phone Geek!!! A Mobile User Since 1993
Samsung Galaxy S3

Feel Free to Add Kudos, If I Have Helped Smiley Happy
Anonymous
Posts: 0

Re: S3 microphone goes very quiet on call

Hi all. New here today. While browsing this forum I couldn't help bit have a bit of agiggles at this topic. I too had the exact same problem. It was the way I was holding the phone. My little finger was covering the mic on the bottom of the phone.

 

Hope this helps.

 

Steve.

Anonymous
Posts: 0

Re: S3 microphone goes very quiet on call

when i first got my S3 (having had an iPhone previously) i had a problem hearing people when making phone calls.

i later realised it was because i didn't have my ear on the speaker bit. i had it on the screen. as the iPhone 4 was slightly smaller, that wasn't an issue.
without sounding like i'm taking the mick, are you sure you've lined your mouth up with the speaker properly? Smiley Happy