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Iphone 5 suddenly gone quiet when on calls

Anonymous
Not applicable

My phone has suddenly gone really quite when I'm on calls.  It's ok if I use headphones, but not using the phone as normal.  External speakers are working fine.  Has anyone else had this problem???  I can only hear people if I turn teh volume up to max and I'm in a quiet room!

Message 1 of 5
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Anonymous
Not applicable
Hi

Try a reset of your iPhone by ;

Holding the Top Sleep/Wake Button and Home Button until the Apple Logo appears, and then let go of both. Your iPhone will reset.

And or ;

Settings , General , Reset , Reset All Settings.

Us the volume rocker turned up fully.
Message 2 of 5
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Anonymous
Not applicable
Ok.

If no joy make a genius appointment at your nearest apple store.


http://concierge.apple.com/reservation/gb/en/techsupport/
Message 3 of 5
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Anonymous
Not applicable
When did you get the phone? Is it still under warranty
Message 4 of 5
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MI5
Level 94: Supreme
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Possibly a faulty earpiece speaker - I've had to change a few over the years - Dead simple but Apple should be your first point of call if under warranty.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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