cancel
Showing results for 
Search instead for 
Did you mean: 

Problem with 4g connection

Anonymous
Not applicable
I recently bought a Sony xperia xa1. Since the very beginning I had problems making phone calls over Skype using my broadband data. I use Skype often ringing abroad and it's very frustrating. Whenever I try to make a call I get disconnected because 'Internet connection is too weak'. I could have 4 bars of signal, yet I can't make a call. There is no problem using WiFi though. Is this a device fault?
Message 1 of 22
5,681 Views
21 REPLIES 21

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
No one would be at all surprised if they did.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 21 of 22
657 Views

jonsie
Level 94: Supreme
  • 95563 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

If its fine through a VPN then it would seem to be a plausible explanation. 

Message 22 of 22
651 Views