Salary request

AndrewMartian · ‎24-10-2025

Hi,

Why do I have to tell O2 my salary, with payslips, when I buy a new eSIM connection? I've had an existing connection with O2 for the last 3yr?

pgn · ‎24-10-2025

All new contracts are now subject to credit rating checks with O2, @AndrewMartian - even upgrades!

O2 PAYG Rolling Plans are free of credit checks... Pay As You Go: Introducing "Rolling Plans"

|-- O2 Social Media Team via Facebook Messenger

Enlli · ‎24-10-2025

I'd find that difficult. Been retired 18 years.

Did a credit check on me last April but that was via the credit agencies.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

madasaf1sh · ‎24-10-2025

It depends on what risk score you have, or if there is a mismatch, and like all credit providers they can ask for information relating to affordability

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Anonymous · ‎05-12-2025

I've been on benefits since I was 17 and have passed credit checks at least twice.

pgn · ‎05-12-2025

And your point in re-opening a ticket from late Oct-2025, @Anonymous ...? 🤔

|-- O2 Social Media Team via Facebook Messenger

MI5 · ‎05-12-2025

💰

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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