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Anonymous
Posts: 0

Restore Google Play after factory reset

I have a Samsung Galaxy S2 with Android 2.3.3 Gingerbread. Recently my data was being used up after only a few days into the month. I couldn't find the app responsible so I did a factory reset which solved the problem However, after the reset I noticed that Google Play was missing from the phone so I cannot restore any apps. When I tried to download Google Play from Google I had a message saying that my operating system was too old (or words to that effect). I then downloaded a file called PlayStore_v8.5.37.W-all.apk to my phone SD card (from a 3rd party website via my laptop) but I can't get the phone to load it.

How can I restore Google Play back on my phone?

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Posts: 101,989
Topics: 550
Solutions: 12,995
Registered: ‎04-04-2012

Re: Restore Google Play after factory reset

You need a minimum of ICS now for most of the android apps due to security issues with older firmware.
What exactly is happening when trying to install the apk you have downloaded?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 88,007
Topics: 738
Registered: ‎14-01-2013

Re: Restore Google Play after factory reset

@AnonymousIf you look  at this old article and scroll down to Hovsep's answer, there is a fix in that. Whether it works now remains to be seen...https://www.makeuseof.com/answers/cant-run-google-play-store-galaxy-s2/

*The Game Is On*

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Level 67: Unsung hero
Posts: 15,354
Registered: ‎31-03-2010

Re: Restore Google Play after factory reset

Might be time to buy yourself a belated Christmas present, @Anonymous, and get yourself a new phone.Smiley Wink

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Posts: 101,989
Topics: 550
Solutions: 12,995
Registered: ‎04-04-2012

Re: Restore Google Play after factory reset

A free custom ROM will fix it.
There's loads available on XDA for the S2 Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 80,287
Topics: 573
Solutions: 3,845
Registered: ‎04-01-2009

Re: Restore Google Play after factory reset

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Anonymous
Posts: 0

Re: Restore Google Play after factory reset

I just don't seem able to move the apk file from the SD card to the right file on the phone. I don't know enough about it.

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Posts: 101,989
Topics: 550
Solutions: 12,995
Registered: ‎04-04-2012

Re: Restore Google Play after factory reset

You shouldn’t need to move it.
Once downloaded you just tap it to install it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Former Staff
Posts: 1,192
Registered: ‎01-02-2017

Re: Restore Google Play after factory reset

Hello @Anonymous,

Happy New Year! Did you get it fixed? Please let us know if there’s anything else we can do to help!

 

Thanks @jonsie@Bambino@Cleoriff and @MI5 for all Hug

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community
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Anonymous
Posts: 0

Re: Restore Google Play after factory reset

I tried that but I get a "Parse Error" message saying "There is a problem parsing the package".

I think it is time to buy a new phone.

 

Thanks for your help.