cancel
Showing results for 
Search instead for 
Did you mean: 

Phone signal loss completely

Anonymous
Not applicable

Hello. I'm new here but my phone the HTC One X has just completely lost signal today the first thing to go was the ability to text, but then the 3G also went, and now is saying no signal what so ever. 

I live in Nottinghamshire if this helps. 

This is a image of the phone screen http://postimage.org/image/pm30cgyiv/

Message 1 of 68
8,312 Views
67 REPLIES 67

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

You're right, last time it was number specific not areas.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 11 of 68
2,488 Views

Anonymous
Not applicable
Lost mine about an hour ago too. HTC One X in the PE29 area.
Message 12 of 68
2,478 Views

Anonymous
Not applicable

and still nothing from O2.....they claim everything is fine! Oh well at least we'll get a refund on our bill and £10 voucher again ha!

Message 13 of 68
2,473 Views

Anonymous
Not applicable

It's a bit odd, my Wife's phone is also o2 and is working fine!

Message 14 of 68
2,453 Views

Anonymous
Not applicable
Same problem here (L1/L3), been like this about 1.5hrs - but some colleagues also on O2 are fine.

David
Message 15 of 68
2,435 Views

Anonymous
Not applicable
PS - also an HTC One X!
Message 16 of 68
2,421 Views

Anonymous
Not applicable

I AM ON NOTTINGHAMSHIRE NOW IN LEICESTER - NO **bleep**ING SIGINAL OR 3G O2 YOU ARE A JOKE!!!!!!!

Message 17 of 68
2,398 Views

Anonymous
Not applicable
don't think it matters what phone....i-Phone, HTC & Samsung Galaxy II all reported as no network!!
Message 18 of 68
2,395 Views

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

O2 are aware of this and hopefully we'll know more soon.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 19 of 68
2,388 Views

Toby
  • 11577 Posts
  • 520 Topics
  • 213 Solutions
Registered:
Hi guys, the tech team is looking into this to see what is going on.

Please post here if your service resumes, or if you still have service and you have not experienced problems, as this help us with dealing with the issue.

Thanks for your patience, Toby
Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 20 of 68
2,378 Views