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Phone replacement

Anonymous
Not applicable

I am getting nowhere with 02...and I have been trying since March to get this resolved , will someone please sort this out.. It concerns:1) a replacement HTC phone and b) a credit for £70.

Message 1 of 5
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MI5
Level 94: Supreme
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Registered:
No one here from CS I'm afraid.
@Toby can liaise with the right dept and may contact you for more info but the correct route for you to take is CS then complaints http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
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Toby
Former Staff
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Registered:

Hi @Anonymous,

Please send me a PM and we can have a chat about this.

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Message 3 of 5
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Anonymous
Not applicable

 

 

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Anonymous
Not applicable

😞

Message 5 of 5
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