PUK code?

[Anonymous]

Is there a fault with the PUK code generator website? I accidentally locked my phone and need a PUK code but the site informs me the number isn't recognised, when I'm 100% an o2 customer with an o2 number..

Anybody else getting this?

[jonsie · Accepted solution]

The site works for my number but it is very unpredictable and certain number ranges aren't identified. I'm afraid you will have to get the information from customer service or use the chat option link in my signature.

[Anonymous]

Chat is closed now isn't it? B*gger.. Nevermind, I'll try in the morn.

Thanks.

[jonsie]

Yes, these things happen at the worst possible times!:smileyhappy:

[Anonymous]

Thanks for posting - hopefully I'll be back up and running tomorrow..

Another quick one, this happened as I was trying to setup a pin code on my new SIM - it asked me to enter the PIN, which I assumed would be nothing as it was new, but I must have been wrong.

What are PINS usually set up as from new? 0000? 1111?

[jonsie]

They are usually set to 0000 but the good news is that when you enter the PUK number it will ask you for a new pin and then to confirm the new pin. So you can set it to whatever you like now

EDIT: Your PUK number will always be the PUK for the sim card so keep a note of it. I always get the PUK whenever I change my sim just for such circumstances that you find yourself in:smileywink:

[Anonymous]

I have accidentally blocked my phone. thought o2 were 24hrs??????

[jonsie]

Not 24 hours I'm afraid but you should be able to get your PUK here :

Unblock Phone - PUK required

Sometimes the data base isn't up to date in which case you would have to contact customer service either by phone or the chat option. Details are in the contact us link below.

[Anonymous]

If you have registered for MyO2 I believe your puk code is also available there.