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P20 pro

Cw1979
Level 1: Joiner
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My boyfriend has a p20 and I have a pro. When comparing selfie photos, his photos have more realistic colours. Mine has a constant yellow tint in lower light that doesn't happen in the P20. Does this sound right? I thought it supposed to be exactly the same selfie camera.
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MI5
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If you have any doubts it's best to contact Huawei directly https://consumer.huawei.com/uk/support/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 124001 Posts
  • 612 Topics
  • 20082 Solutions
Registered:
If you have any doubts it's best to contact Huawei directly https://consumer.huawei.com/uk/support/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Cleoriff
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That doesn't sound at all right @Cw1979. The picture quality, which is their main selling point, should be great on both phones. Do as advised above and contact Huawei directly.

It adds to your point with them ...as you are lucky enough to have two phones to make a comparison

Best of luck wink

*The Game Is On*

Girl in a jacket
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EmilieT
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Hi @Cw1979 Wave It'd be fantastic if you could share with us what you find out on this after talking to Huawei!

 

Cheers @MI5 and @Cleoriff for the advice slight_smile

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