Solved: Internet Problem

Youness · ‎04-07-2018

Hi,who know the reason of this problem, i bought the O2 card internet is was working good but after 15 min from first connect the internet is stopped,please i need help soon

MI5 · ‎04-07-2018

Maybe you ran out of data?
Check in your MyO2 http://www.o2.co.uk/myo2 or at www.mbb.o2.co.uk

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-07-2018

Maybe you ran out of data?
Check in your MyO2 http://www.o2.co.uk/myo2 or at www.mbb.o2.co.uk

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎04-07-2018

How much data was on the sim.....?

Have you been downloading films etc...or watching a sports event ?

Veritas Numquam Perit

EmilieT · ‎05-07-2018

Hi @Youness and

Did you get a chance to look at the pointers above from @MI5 and @Cleoriff? Let us know how you get on with this please

→ Access for You: Registration - Find out how to register for our Access for You service.
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Youness · ‎05-07-2018

Hi i have problem there no Network in my Sim Card why ?

jonsie · ‎05-07-2018

Is this a new replacement sim card or an upgrade or just something that's happened recently? Have you tried cleaning the sim and restarting the phone?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎05-07-2018

@Youness wrote:
Hi i have problem there no Network in my Sim Card why ?

Check the help here https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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