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Internet Problem

Youness
Level 1: Joiner
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Hi,who know the reason of this problem, i bought the O2 card internet is was working good but after 15 min from first connect the internet is stopped,please i need help soon

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MI5
Level 94: Supreme
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Maybe you ran out of data?
Check in your MyO2 http://www.o2.co.uk/myo2 or at www.mbb.o2.co.uk
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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MI5
Level 94: Supreme
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Registered:
Maybe you ran out of data?
Check in your MyO2 http://www.o2.co.uk/myo2 or at www.mbb.o2.co.uk
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 7
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Cleoriff
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How much data was on the sim.....?

Have you been downloading films etc...or watching a sports event ?

Veritas Numquam Perit

Girl in a jacket
Message 3 of 7
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EmilieT
Former Staff
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Hi @Youness and Welcome

 

Did you get a chance to look at the pointers above from @MI5 and @Cleoriff? Let us know how you get on with this please slight_smile

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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Youness
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Hi i have problem there no Network in my Sim Card why ?frowning2

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jonsie
Level 94: Supreme
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Is this a new replacement sim card or an upgrade or just something that's happened recently? Have you tried cleaning the sim and restarting the phone?

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MI5
Level 94: Supreme
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@Youness wrote:

Hi i have problem there no Network in my Sim Card why ?frowning2


Check the help here https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 7
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