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on 14-05-2018 21:33
I have a OP 3T and haven't had an issue at all with it until now.
It's roughly 2 months out of warranty and has started to randomly turn itself off and go into a bootloop.
I have been dealing with OP support and I have wiped the cache, performed a factory reset, had an advisor remotely connect to my phone to flash and "patch" the OS, I've also uninstalled any recent or old apps but nothing has worked.
I have been told to contact O2 to send my phone back for diagnosis and repair, which for me isn't really an option.
I was wondering if anyone has any experience of using a custom rom and if this is likely to resolve the boot issue I've been having?
Many thanks
Mike
Solved! Go to Solution.
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on 14-05-2018 22:41
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on 14-05-2018 22:41
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 14-05-2018 22:48
Thanks for the link, that's exactly what's been happening.
I'm currently in safe mode and so far it's absolutely fine.
Does that mean it could of be an app?
I did download an icon pack which had numerous launchers, which confused me so I uninstalled it pretty quickly.
I might see if there is anything I can use to monitor or just read the phone log to see if there's a certain app causing an issue.... If that's even possible lol
Thanks for your help though, I appreciate it.
Mike
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on 14-05-2018 22:53
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on 14-05-2018 22:53
Download malwarebytes off play store and run a full scan for any dodgy apps or files left behind.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 14-05-2018 22:59
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on 14-05-2018 23:40
Thanks again, I never knew malware bytes made their scanner available to Android users, I used it for years with many Vista issues.
@Anonymous
Thanks for the reply.
I was only googling a specific issue so only got takeb to the XDA forums instead of general OP forums. I'm slightly hesitant these days to veer away from places I trust, so thats probably another reason I stick to the XDA forums.
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on 15-05-2018 06:31
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on 15-05-2018 06:31
Let us know how you get on @Mike01
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on 18-05-2018 17:43
So it's been a strange week. I spoke to OP and was about to get the ball rolling so I could return it to them, then the rebooting stopped.
I haven't uninstalled anything, I haven't done anything different, there were a couple of Google apps which updated and then my phone went back to normal.
Thanks a lot for all your help, I appreciate the effort from you and the rest of the community.
Time for a cold 🍺 🍺
Cheers
M
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on 18-05-2018 17:45
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on 18-05-2018 17:45
Fingers crossed it stays that way for you
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on 18-05-2018 20:14
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on 18-05-2018 20:14
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on 18-05-2018 20:37
Similar to this community though, I've never really needed to post here before but I'm glad I did.
Thanks a lot for all of your help 😊