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OnePlus 3T reboot loop

Mike01
Level 2: Apprentice
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Hi all,

I have a OP 3T and haven't had an issue at all with it until now.

It's roughly 2 months out of warranty and has started to randomly turn itself off and go into a bootloop.

I have been dealing with OP support and I have wiped the cache, performed a factory reset, had an advisor remotely connect to my phone to flash and "patch" the OS, I've also uninstalled any recent or old apps but nothing has worked.

I have been told to contact O2 to send my phone back for diagnosis and repair, which for me isn't really an option.

I was wondering if anyone has any experience of using a custom rom and if this is likely to resolve the boot issue I've been having?

Many thanks

Mike
Message 1 of 24
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MI5
Level 94: Supreme
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It's a pleasure Mike and you are most welcome wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 21 of 24
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Cleoriff
Level 94: Supreme
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@Mike01 wrote:
The OP support were really good, a little difficult at times due to the time zones but every day I had a reply and they were very helpful.

Similar to this community though, I've never really needed to post here before but I'm glad I did.

Thanks a lot for all of your help 😊

Just stick around then @Mike01.....we are a good (if slightly mad) bunch LOL

Veritas Numquam Perit

Girl in a jacket
Message 22 of 24
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jonsie
Level 94: Supreme
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@Cleoriff wrote:

@Mike01 wrote:
The OP support were really good, a little difficult at times due to the time zones but every day I had a reply and they were very helpful.

Similar to this community though, I've never really needed to post here before but I'm glad I did.

Thanks a lot for all of your help 😊

Just stick around then @Mike01.....we are a good (if slightly mad) bunch LOL


You're speaking on a purely personal level here, right....?Confused

Message 23 of 24
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Cleoriff
Level 94: Supreme
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Takes one to know one @jonsie joy

Veritas Numquam Perit

Girl in a jacket
Message 24 of 24
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