cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung Galaxy S2 stuck on boot screen

Anonymous
Not applicable

Hi

 

Please can someone help with my Samsung Galaxy S2 GTI900 which has been stuck in a boot loop (Samsung logo to o2 bubbles). I have removed the s2 card since but I have things on the phone which I do not want to lose (contacts etc).

 

I have gone into recovery mode (volume up, home and power) and now have the following options:

 

- reboot system now

- apply update from sd card

- wipe data/factory reset 

- wipe cache partition

 

Which is the safest option for me to use without losing anything from the phone? Obviously not option 3 but I am unsure as to whether to reboot or wipe cache partition.

 

Any help would be greatly appreciated! 

 

Message 1 of 13
8,652 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
  • 127431 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

I am only able to repeat the advice given by @MI5  to someone else earlier this year. It resolved the problem

"Hold Vol Down + Home + Power (in that order) then press vol up. It should put the phone into Odin (download) mode, then follow this http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/HOW-TO-A-Guide-to-using-Odin/m-p/46346... Your data will be preserved."

This was the thread he gave that advice...

http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Galaxy-S2-stuck-on-boot-screen/m-p/481...

 

 

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 7 of 13
8,181 Views
12 REPLIES 12

Anonymous
Not applicable

Sorry I mean the SD card.

Message 2 of 13
8,235 Views

Anonymous
Not applicable
Message 3 of 13
8,230 Views

Anonymous
Not applicable

Hi 

 

Yes I have tried that (more than once and I have tried download mode)- would none of the other options work without doing the factory reset? (i.e. 'reboot now' or 'wipe cache partition') 

 

Thank you for your help.

Message 4 of 13
8,215 Views

Anonymous
Not applicable
"If the phone is not working correctly, you may need to master reset it and also clear the cache partition. These two resets clear different parts of the phone storage. Unlike a master reset, wiping the cache partition does not delete your personal data."

Found this online.
Message 5 of 13
8,205 Views

Anonymous
Not applicable
Possibly @MI5 @jonsie & @Cleoriff maybe able to help
Message 6 of 13
8,190 Views

Cleoriff
  • 127431 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

I am only able to repeat the advice given by @MI5  to someone else earlier this year. It resolved the problem

"Hold Vol Down + Home + Power (in that order) then press vol up. It should put the phone into Odin (download) mode, then follow this http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/HOW-TO-A-Guide-to-using-Odin/m-p/46346... Your data will be preserved."

This was the thread he gave that advice...

http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Galaxy-S2-stuck-on-boot-screen/m-p/481...

 

 

Veritas Numquam Perit

Girl in a jacket
Message 7 of 13
8,182 Views

Anonymous
Not applicable
Additional info from a colleague of mine. Select wipe cache partition from the recovery menu mentioned in the first post but NOT Dalvic cache.

Credit to Phil M for the information
Message 8 of 13
8,151 Views

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Dalvic cache is only an option if you are rooted with a custom kernel installed so no fear of finding that option.
Ironically it is the one option that would probably help you the most though - Other than following my Odin thread advice and reflashing your firmware.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 13
8,130 Views

Anonymous
Not applicable

Thank you...the only problem is there is no link to download Odin 3.07 following the link in your 'How to' guide...sorry to be a pain!

Message 10 of 13
8,078 Views