O2 live streaming poor quality

[Anonymous]

Hi i had a lg g2 on EE i could watch football in it not a problem picture quality was perfect contract come to an end so i changed to O2 now im on 4G i have a LG g3 and when i try to watch something fast moving ie football rugby motorsport the picture quality is garbage it is barely watchable now i have had a sim swap i unlocked my old g2 and tried a t mobile 3g sim in it picture was perfect then put my o2 4g sim in it picture was terrible ( full signal also) im at my wits end o2 say its the third party app thats the problem not there network but it is the same on bbc iplayer sky go and tv catchup has anyone experienced this or can someone tell me a phone that works ok with o2 streaming thanks in advance lee

[viridis]

About 6 posts ago @jonsie

[Anonymous]

I don't think so...off-topic means we would be talking about something else...and we are not really talking about anything in specificc?:smileywink:.We are just showing people how to tag...?

[jonsie]

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@Anonymous wrote:

I don't think so...off-topic means we would be talking about something else...and we are not really talking about anything in specificc?:smileywink:.We are just showing people how to tag...?

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Ok....works for me

[Anonymous]

Hi thanks for your replies.

Ok i went to the O2 store where they tested 3 different phones and they were all terrible its not a wifi problem for anyone who comments that they have used wifi it is a 4g problem and it is 100% a problem it depends on what you expect from your mobile picture quality its mainly during fast moving footage try rugby on bbc iplayer or football on sky go even on demand you will see it getting blocky and distorted but when you cannot make a face out as it looks like a oil painting then there is a problem after more digging i have found out that O2 compress the life out of the video and pictures so they dont take too much bandwith to transmit 4g, also it cannot be a speed problem as i did a speed test and it was 22mb/s which is fast enough to cope with 1080p from what im hearing...

i am currently looking into changing vpn settings to see if i can get round it . 😕

[viridis]

Thanks for the update.

[jonsie]

I mentioned the compression in my first reply and it's always been the case on O2 I'm afraid.

[MI5]

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@jonsie wrote:

I mentioned the compression in my first reply and it's always been the case on O2 I'm afraid.

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and I concurred.....

[Anonymous]

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@MI5 wrote:

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and I concurred.....

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I haven't conkered in ages, when do they start dropping... (:outraged_smiley:)

[Cleoriff]

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@Anonymous wrote:

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@MI5 wrote:

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and I concurred.....

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I haven't conkered in ages, when do they start dropping... (:outraged_smiley:)

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See?? I rest my case....:smileywink:

[jonsie]

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@Anonymous wrote:

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@MI5 wrote:

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and I concurred.....

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I haven't conkered in ages, when do they start dropping... (:outraged_smiley:)

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end of adolescence....