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Forum Posts

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 47184 Views
  • 2 replies
  • 2 kudos

Resolved! data has not renewed and data bolt on hasnt gone on

ive never had a prob with 02 before but just got a new sony z3 phone, usual free unlimited texts and mins, 2gb data wuhich renews on the 6th of every month, first month was great 2gb data on 4g very fast and working great, second month (january) usin...

Anonymous by Not applicable
  • 7081 Views
  • 29 replies
  • 0 kudos

Resolved! Android system high usage causing excessive battery drain

Surely some clever person has figured out a better solution to battery drain causes other than turning off utilities. Battery monitor app shows 72% use of android system over five hours causing 40% battery drain and excessive heat. Any advice other t...

Anonymous by Not applicable
  • 4516 Views
  • 10 replies
  • 0 kudos

Resolved! One-way text messaging

My HTC One has suddenly stopped receiving all texts while allowing me to text out. Anyone messaging me is told their message has been sent successfully. After spending 2 hours trying to get help: first calling O2 (who promised to ring back in 2 minut...

Anonymous by Not applicable
  • 3363 Views
  • 10 replies
  • 0 kudos

Resolved! bill still not had discount taken off

I'm struggling to afford my bill as I was told that my RAF discount would significantly reduce the bill amount I've paid my 2nd Bill and upon checking doesn't appear to be about to change by 3rd bill.

Anonymous by Not applicable
  • 2322 Views
  • 3 replies
  • 0 kudos

Resolved! [HTC One] Slow text all around

Over the past 24-48 hours i have noticed that if i access the text messages on my HTC One, the phone becomes incredibly slow and unresponsive. I can open up the main text window, but if i open up any text conversations it takes about 10 seconds to lo...

Anonymous by Not applicable
  • 3261 Views
  • 6 replies
  • 0 kudos

Resolved! Lollipop Smart Lock missing from HTC One m8 update

Dear o2, Why have you removed the Smart Lock option on your lollipop update for the HTC One m8??? HTC included it in their release and yet in your update its been removed. I was really looking forward to this feature as I wear a pebble smart watch an...

Anonymous by Not applicable
  • 6088 Views
  • 9 replies
  • 0 kudos

Resolved! Torch on S5 mini

Did i dream it , i am sure i found a torch on my phone last night and have just gone to look at it and i am going I cant find it Can anyone please help me ?

Poppysmum by Level 19: Quirky
  • 8211 Views
  • 18 replies
  • 0 kudos

Resolved! Problem with Galaxy S5 after updating to 5.0

Hi, I have an unbranded (BTU) Samsung S5 bought last November at the Carphone Warehouse. Recently updated from 4.4.2 to 5.0 via Kies and everything seemed to go smooth without ant problems. Once completed, I done the hard reset and reinstalled everyt...

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Grilo by Level 2: Apprentice
  • 5509 Views
  • 29 replies
  • 0 kudos

Resolved! Can I set up a call divert online?

Hi guys - I'm an 02 pay monthly customer and my Samsung Galaxy S3 has broken - just tonight. I've got a load of work calls booked in tomorrow and want to divert my phone to my husband's iphone so if people call my number they can still get through. M...

Fern150 by Level 1: Joiner
  • 13625 Views
  • 1 replies
  • 0 kudos

LG G3 Camera Shutter Sound

Hi, When I first recieved my G3 I tested the camera when the phone was in Vibrate mode and the shutter didn't make a noise. But since I inserted my o2 sim, I can't seem to work out how to disable the noise of the camera. I have tried switching the ph...

Anonymous by Not applicable
  • 5426 Views
  • 9 replies
  • 0 kudos