O2 WiFi app not showing in the Google Play Store or the MyO2 app?

[Mandeep3_7]

Hi everyone.

I have got an odd issue whereby I cannot see the O2 WiFi app in the Google Play Store or the MyO2 app (under More from O2/Apps/WiFi)?

I click "Get The App" and I ONLY get the options for Iphone and Windows Phone to install. NOT Android?

Any ideas why?

It's not showing on the Google Play Store which is where I downloaded this app from last time.

I have contacted O2 enough times this week only to be told different things.

Is the app off-line for maintenance?

The last thing I was told an hour ago is that the MyO2 app was down and they could not help me.

I need to take my phone to an O2 shop to speak to a Guru/expert.

My phone is the Galaxy Alpha SM-G850F.

Any ideas what's going on here please?

This is driving me crazy.

Thanks!

Mandeep

[MI5]

Nice to be optimistic !

[jonsie]

The web team and app developers should be out there looking for new jobs as we speak....

[Toby]

Hi @Mandeep3_7,

Sorry for the delay with this! Let me ask the rest of the team.

[Mandeep3_7]

@Toby

Thanks again.

Much appreciated.



Mandeep

[Anonymous]

Hey Toby!

Thank you for theupdate! I have to admit it is really weird there is no mention of the app's takedown for 6.0 users, Maybe falg it up so everyone is aware? On another note I really look forward to hearing of the app's update, any news?

Thanks!

Marc

[Mandeep3_7]

3 weeks later, there's still no sign of this app back in the Google Play Store, no updates from o2, and no updates on this post?

When will this app come back?

January 2025?

@Toby - what's happening mate?

Please get this sorted; this has gone beyond January and now we're nearly into February.

Mandeep

[jonsie]

Hopefully @Toby will update us about the app.

[Toby]

Hi @Mandeep3_7 and @jonsie,

I shall see what I can find out!