Solved: O2 Open

Anonymous · ‎11-09-2017

Hi, I have just recently taken a new contract out with o2 which is my first contract. I work for Barnsley Council so im eligible for the o2 open discount. I rang o2 last Friday and the women gave me a 5 digit code. I have typed it into the box provided online, but it is telling me that it is not valid. The women advised me that I only have until the 12th is there anybody that can help me asap.

MI5 · ‎11-09-2017

Your 5 digit code must match with your email address or it will be rejected.
Check with your own HR dept.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Cleoriff · ‎11-09-2017

Hi @Anonymous You need the correct code from your HR dept. https://community.o2.co.uk/t5/Other-Products-and-Services/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/ba-p/1020172

Ask them again and then try with the one you are given. It is 5 digits. If you need any help then contact customer services https://www.o2.co.uk/contactus

Edited to give correct number of digits!

Veritas Numquam Perit

MI5 · ‎11-09-2017

Your 5 digit code must match with your email address or it will be rejected.
Check with your own HR dept.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎12-09-2017

You should be fine if you follow the great advice posted above @Anonymous but please do let us know if you have any problems getting this setup.

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