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Not registered on network

Anonymous
Not applicable

I have a samsung galaxy note, today it suddenly lost signal and when I try to make a call I get "Not registered on network" I went to the 02 shop where they gave me a new SIM card but I am still having the same problem, every now and then when I restart my phone I get signal and I think its fixed but then next time I pull it out my pocket its gone 😕 does anybody have a solution or suggestions for this?? 

Message 1 of 23
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22 REPLIES 22

Anonymous
Not applicable
okay i will try that now, i will post how it went..
Message 11 of 23
4,427 Views

MI5
Level 94: Supreme
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Registered:
Do it from recovery menu (Vol Up + Home + Power).
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 23
4,424 Views

Anonymous
Not applicable
is there a combination of buttons to press to do a hard reset?
Message 13 of 23
4,423 Views

Anonymous
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just read your reply haha
Message 14 of 23
4,422 Views

Anonymous
Not applicable

Let us know how you get on

Message 15 of 23
4,417 Views

Anonymous
Not applicable
this didn't help my problem and i have lost all my settings 😕
Message 16 of 23
4,414 Views

Anonymous
Not applicable

The phone could be faulty is it under warranty

Message 17 of 23
4,410 Views

MI5
Level 94: Supreme
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Registered:

@Anonymous wrote:
this didn't help my problem and i have lost all my settings 😕

Settings are easy to get back, however this proves a phone fault so I wouldn't worry about your lost settings. Get the phone in for repair.......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 18 of 23
5,489 Views

Anonymous
Not applicable
okay thanks guys
Message 19 of 23
4,405 Views

Anonymous
Not applicable

Your welcome let us know when you get it sorted good luck slight_smile

Message 20 of 23
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