This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

Nokia 1020 led light stays on, help.

Go to solution
Anonymous
Not applicable

on ‎26-07-2015 10:25

on ‎26-07-2015 10:25

Since yesterday the led (flash assist) light on my nokia 1020 is permanently on even when my phone is off. I've done the hard reset but no luck. Please help.

Message 1 of 6
11,411 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 153011 Posts
  • 652 Topics
  • 29203 Solutions
Registered:

on ‎26-07-2015 10:28

on ‎26-07-2015 10:28

Contact your nearest Nokia service centre as it sounds like a repair is needed.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 6
11,410 Views
0 Kudos
5 REPLIES 5

Go to solution
MI5
Level 94: Supreme
  • 153011 Posts
  • 652 Topics
  • 29203 Solutions
Registered:

on ‎26-07-2015 10:28

on ‎26-07-2015 10:28

Contact your nearest Nokia service centre as it sounds like a repair is needed.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
11,411 Views
0 Kudos

Go to solution
Anonymous
Not applicable

on ‎26-07-2015 10:41

on ‎26-07-2015 10:41

It seems you are not the only one with this problem, there are quite a few Nokia 1020 owners with the same issue http://answers.microsoft.com/en-us/mobiledevices/forum/mdlumia/back-light-little-round-one-stays-on-...

It may be worth it to try a few of their suggestions but I have to admit I dint come across any solutions that actually worked... seems to be connected with the software upgrade from 8.0 to 8.1.

Message 3 of 6
11,396 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to MI5

on ‎26-07-2015 10:47

on ‎26-07-2015 10:47

Thanks for your help
Message 4 of 6
11,388 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to Anonymous

on ‎26-07-2015 10:47

on ‎26-07-2015 10:47

Thank you
Message 5 of 6
11,388 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Anonymous
  • 153011 Posts
  • 652 Topics
  • 29203 Solutions
Registered:

on ‎26-07-2015 11:34

on ‎26-07-2015 11:34

You can call Nokia, for general support and advice please call 0845 0455555 or try your local Carphone Warehouse as they have their own authorised service centres.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
11,357 Views
0 Kudos
Top Kudoed Authors
View All
Top