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Nokia 1020 led light stays on, help.

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Anonymous
Not applicable

on ‎26-07-2015 10:25

on ‎26-07-2015 10:25

Since yesterday the led (flash assist) light on my nokia 1020 is permanently on even when my phone is off. I've done the hard reset but no luck. Please help.

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MI5
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on ‎26-07-2015 10:28

on ‎26-07-2015 10:28

Contact your nearest Nokia service centre as it sounds like a repair is needed.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:

on ‎26-07-2015 10:28

on ‎26-07-2015 10:28

Contact your nearest Nokia service centre as it sounds like a repair is needed.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎26-07-2015 10:41

on ‎26-07-2015 10:41

It seems you are not the only one with this problem, there are quite a few Nokia 1020 owners with the same issue http://answers.microsoft.com/en-us/mobiledevices/forum/mdlumia/back-light-little-round-one-stays-on-...

It may be worth it to try a few of their suggestions but I have to admit I dint come across any solutions that actually worked... seems to be connected with the software upgrade from 8.0 to 8.1.

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Anonymous
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In response to MI5

on ‎26-07-2015 10:47

on ‎26-07-2015 10:47

Thanks for your help
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Anonymous
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In response to Anonymous

on ‎26-07-2015 10:47

on ‎26-07-2015 10:47

Thank you
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MI5
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on ‎26-07-2015 11:34

on ‎26-07-2015 11:34

You can call Nokia, for general support and advice please call 0845 0455555 or try your local Carphone Warehouse as they have their own authorised service centres.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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