No text sound on S6

[Poppysmum]

No text sound when i receive a text 😞

I have tried allsorts even did a factory restore and still no sound.

Did have sound it dissapeared yesterday afternoon 😞

Just been online chat with Argos and woman told me to get in touch with Samsung.

Why should i phone isnt 3 days old yet .

Can anyone help me get sound back please thank you .

[Poppysmum]

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@Cleoriff wrote:

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@Poppysmum wrote:

Now now children stop bickering or you will both go on the naughty step

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Not bickering @Poppysmum...Just the Chief Wizard giving the Sorcerors Apprentice a lesson or three....

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I will let you both off then

[Martin-O2]

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@gmarkj wrote:

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^^^

exactly that yesterday - used alarm on new phone for first time. Didn't realise volume for alarm was set when alarm is set, so missed it. Nearly fell out of bed/hit the ceiling in shock when it went off.

Swiftly followed by a reprimand from the wife for waking her up too!!

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Haha I had a similar experience the first time I installed the "ultimate alarm" tone and set it. Its all the famous/traditional alarm sounds that go off one after another every 2 seconds! 

[jonsie]

Down Zedge...

[Martin-O2]

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@jonsie wrote:

Down Zedge...

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Yep, I have Zedge to thank for that unholy alarm. It does the job though