New phone

BA1 · ‎13-08-2021

I have a new phone and sim but keeping the same number how long does it take to connect to the phone to the network everything else set up but only emergency calls thanks.

Cleoriff · ‎13-08-2021

@BA1 Have you done a sim swap? Guide: Sim Swap: a mini guide 2017 update

Veritas Numquam Perit

TheresaV · ‎16-08-2021

Hi @BA1 were you able to sort this out with the advice given above?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

New phone

Wifi calling on Samsung bought from Argos?

Forgotten pass code

Pixel 8a - Thoughts?

Lost stolen

VoLTE / 4G calling not available (Sony Xperia 1ii)