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My phone isn't working!

Anonymous
Not applicable

I up-dated my phones software today. However, since doing so it keeps restarting itself. I have read through forums and managed to get the phone into safe mode, but the issue still keeps happening!

 

Can anyone help please?

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MI5
Level 94: Supreme
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Factory reset would be my first choice then after that send it back to manufacturer for repair.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151817 Posts
  • 650 Topics
  • 28844 Solutions
Registered:
Factory reset would be my first choice then after that send it back to manufacturer for repair.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
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Anonymous
Not applicable

Send it back to the manufacturer for repair. Don't use the repair service that o2 use

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