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Anonymous
Posts: 0

Moto G5 software / security updates

Just noticed my phone is still running Android 7 & the security patch is dated 1 Jan 17.

 

I know the G5 is still awaiting the Oreo update but 7.1.1 was released a few months ago & several security patches have also been released. Never had an Android phone before, so how do I go about getting these updates.

 

I’ve tried settings & it says it’s up to date.. but I know it isn’t.. (I’ve searched Google before I came here)

 

Your help is appreciated! 

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Posts: 100,582
Topics: 546
Solutions: 12,789
Registered: ‎04-04-2012

Re: Moto G5 software / security updates

If it’s an o2 phone you will be waiting for o2 to release the updates.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 86,722
Topics: 729
Registered: ‎14-01-2013

Re: Moto G5 software / security updates

Maybe @Chris_K will know? 

*The Game Is On*

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Posts: 100,582
Topics: 546
Solutions: 12,789
Registered: ‎04-04-2012

Re: Moto G5 software / security updates

Should do if it's an O2 phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 4: Observant
Posts: 181
Registered: ‎14-12-2014

Re: Moto G5 software / security updates

Same here old software will there be a update what about VOLTE and Wifi calling on this phone with the new software if o2 put it out

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Level 4: Observant
Posts: 181
Registered: ‎14-12-2014

Re: Moto G5 software / security updates

Any update to this does any one know

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Level 4: Observant
Posts: 181
Registered: ‎14-12-2014

Re: Moto G5 software / security updates

Any news

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Anonymous
Posts: 0

Re: Moto G5 software / security updates

I had to send my phone off for repair and O2 upgraded the security software to 1 August 2017, but we’re still stuck on 7.0...

 

what's the the point of having a system update checker on your phone if they aren’t released. fml

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Level 1: Joiner
Posts: 3
Registered: ‎16-06-2018

Re: Moto G5 software / security updates

[ Edited ]

Hi are there any further updates on this?  Moto G5 still showing Nov 2017 security updates, and no mention of the Oreo update?

 

Motorolla says its pending partners, and o2 chat said it's for google to do, which doesnt seem right - can anyone shed any further light?

 

@Chris_K, you seem to be the in the know fellow in these parts - what are the chances?

 

 

Just got this from o2 guru

>

For Moto G5 it will be available on 25th June.
Kunal 
• 7:19 PM
 
so here's hoping.
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Registered: ‎04-01-2009

Re: Moto G5 software / security updates


@WhereMyOreoTho wrote:

Hi are there any further updates on this?  Moto G5 still showing Nov 2017 security updates, and no mention of the Oreo update?

 

Motorolla says its pending partners, and o2 chat said it's for google to do, which doesnt seem right - can anyone shed any further light?

 

@Chris_K, you seem to be the in the know fellow in these parts - what are the chances?

 

 

Just got this from o2 guru

>

For Moto G5 it will be available on 25th June.
Kunal 
• 7:19 PM
 
so here's hoping.


An O2 guru eh..? snickering emoticon