Message centre number

[Anonymous]

Hello, my husband is on 02 contract & he upgraded to a new phone , he passed his S6 edge to me ,we did factory reset etc , I fitted my o2 pay as you go simply card, set up message centre number , my question is why will the phone store the correct message centre number for pay as you go, when you switch phone off & switch back on it returns to pay monthly message centre number, so we then got to put in the correct number in
Thank you

[MI5]

The phone should read the number off the sim card which suggest you actually have a contract sim, not a payg one.

[Marjo]

Hey @Anonymous, I hope you're having a nice Friday! Did you manage to sort out the message centre number issue in the end that you were describing? Cheers

[Curr946]

Try texting ' activate ' to 2020

[jonsie]

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@Curr946 wrote:
Try texting ' activate ' to 2020

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Sorry but that won't help. The message centre number will simply revert to that read off the sim at the next reboot.. 

[Curr946]

Ah ok

[Anonymous]

I had the same issue for ages.  Every time I restarted my phone I had to change the message service number.  

I went into 02 and asked for a SIM swap to a new SIM card (make sure you state if you're on pay & go or contract as this is what caused my issue in the first place).  My phone has worked perfectly ever since.

[MI5]

Glad you figured it out