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MCK Code

GD13
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Hi,

 

Switching network provider due to it being free on current TV/Internet package.

 

I mistakingly entered the code wrong too many times so ive now blocked my phone. It is requesting an MCK code, ive rang O2 around 6 different times today with no success. I seem to get different answers from each person so i thought i would try here.

 

I have the unlatch code via email that was sent, im just wondering if anyone knows how to get the MCK code?

 

Thanks

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madasaf1sh
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@GD13

Best thing to do when speaking to o2 is ask for the master unlock code, otherwise you may need to speak to your device manufacturers support team.

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts



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GD13
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Already got told to speak to Samsung, they said they dont provide the codes only authorise them. Told me to ring O2 back for it. Been back and forth for hours

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MI5
Level 94: Supreme
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@GD13 

@Martin-O2 usually gets them for us but he's on holiday currently, so I'll ask @Marjo and @LukasB to advise?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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GD13
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That would be great thanks!

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LukasB
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Hey @GD13 I can help you too. I will send you a private message on here as I will need some details. 

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