Re: MCK Code

GD13 · ‎18-09-2020

Hi,

Switching network provider due to it being free on current TV/Internet package.

I mistakingly entered the code wrong too many times so ive now blocked my phone. It is requesting an MCK code, ive rang O2 around 6 different times today with no success. I seem to get different answers from each person so i thought i would try here.

I have the unlatch code via email that was sent, im just wondering if anyone knows how to get the MCK code?

Thanks

madasaf1sh · ‎18-09-2020

@GD13

Best thing to do when speaking to o2 is ask for the master unlock code, otherwise you may need to speak to your device manufacturers support team.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

GD13 · ‎18-09-2020

Already got told to speak to Samsung, they said they dont provide the codes only authorise them. Told me to ring O2 back for it. Been back and forth for hours

MI5 · ‎18-09-2020

@GD13

@Martin-O2 usually gets them for us but he's on holiday currently, so I'll ask @Marjo and @LukasB to advise?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

GD13 · ‎18-09-2020

That would be great thanks!

LukasB · ‎21-09-2020

Hey @GD13 I can help you too. I will send you a private message on here as I will need some details.

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