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LG G3. continuous ads

Anonymous
Not applicable
I upgraded from a Samsung S4 to an LG G3 and changed provider from Virgin to o2. I am getting continuous interruptions if adverts for games, and now Asda. I have tried stopping these but had no luck.
Please can anyone help?
Message 1 of 14
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13 REPLIES 13

Anonymous
Not applicable

What are you doing when the adverts appear? What apps are open?

Message 2 of 14
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Anonymous
Not applicable
Are you getting these on visiting certain sites ?

Try clearing cookies and caches.

Their May be an Adblock style app you can download from Googleplay
Message 3 of 14
6,013 Views

MI5
Level 94: Supreme
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Registered:
It's common practice these days for the free apps to be full of ads.
It doesn't matter who the networks is as they have nothing to do with it - It is the apps that you have downloaded.
Adblockers only work on rooted devices so the only option you have is to delete or pay for the ad free versions of your apps (if available).
The other possibility is that you have an infestation of airpush ads (again downloaded with an app) - You can run this app to detect if and where airpush is present https://play.google.com/store/apps/details?id=com.brosmike.airpushdetector&hl=en
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 14
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Anonymous
Not applicable

I concur with the above. A lot of the free apps only earn any revenue by the associated ads. People pay for the ad-free versions to get rid of that annoyance.

Message 5 of 14
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Anonymous
Not applicable

I am simply trying to use my phone!

I activate the internet and get swamped with ads.

 

Message 6 of 14
5,869 Views

Anonymous
Not applicable

this did not work at all - could not detect anything

Message 7 of 14
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Anonymous
Not applicable
Malware? Backup then factory reset?
Message 8 of 14
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Anonymous
Not applicable
Oh. And welcome to the forum!
Message 9 of 14
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MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Anonymous wrote:

I am simply trying to use my phone!

I activate the internet and get swamped with ads.

 


That simply doesn't just happen as you describe it in normal circumstances.

Can you post any screenshots of said ads and also exactly what you are doing at the time the ads appear?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 14
5,859 Views