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Ryanjay
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Ryanjay
Posts: 9
Registered: ‎22-01-2019

J4+

on ‎22-01-2019 13:02

Missing side fingerprint, does anyone know where the setting would be? As it doesnt appear on the lock settings.
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MI5
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Registered: ‎04-04-2012

Re: J4+

on ‎22-01-2019 13:07

@Ryanjay you can download a manual here (or anywhere else off the internet) https://samsungdriverusb.com/samsung-galaxy-j4-plus-driver-usb/ but check in security settings too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Ryanjay
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Re: J4+

on ‎22-01-2019 13:12

In security all it has is face unlock.
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MI5
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Re: J4+

on ‎22-01-2019 13:16

If it is the 2017 J4+ it doesn't have fingerprint reader. Only the 2018 version had it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
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Ryanjay
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Re: J4+

on ‎22-01-2019 13:18

Its 2018
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MI5
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Registered: ‎04-04-2012

Re: J4+

on ‎22-01-2019 13:19

Dial *#1234# and give me the CSC.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Ryanjay
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Re: J4+

[ Edited ]

‎22-01-2019 13:25 - edited ‎22-01-2019 13:40

..

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MI5
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Re: J4+

on ‎22-01-2019 13:34

UK manual is here for that model but there's no mention of a fingerprint sensor or setup.
http://downloadcenter.samsung.com/content/UM/201810/20181004144154236/SM-J415_UM_SEA_Oreo_Eng_Rev.1....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
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Ryanjay
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Ryanjay
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Re: J4+

on ‎22-01-2019 13:45

Thanks anyway.
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