cancel
Showing results for 
Search instead for 
Did you mean: 

J4+

Ryanjay
Level 1: Joiner
  • 9 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Missing side fingerprint, does anyone know where the setting would be? As it doesnt appear on the lock settings.
Message 1 of 9
2,314 Views
8 REPLIES 8

MI5
Level 94: Supreme
  • 143436 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Ryanjay you can download a manual here (or anywhere else off the internet) https://samsungdriverusb.com/samsung-galaxy-j4-plus-driver-usb/ but check in security settings too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 9
2,311 Views

Ryanjay
Level 1: Joiner
  • 9 Posts
  • 2 Topics
  • 0 Solutions
Registered:
In security all it has is face unlock.
Message 3 of 9
2,303 Views

MI5
Level 94: Supreme
  • 143436 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
If it is the 2017 J4+ it doesn't have fingerprint reader. Only the 2018 version had it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 9
2,299 Views

Ryanjay
Level 1: Joiner
  • 9 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Its 2018
Message 5 of 9
2,298 Views

MI5
Level 94: Supreme
  • 143436 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Dial *#1234# and give me the CSC.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 9
2,296 Views

Ryanjay
Level 1: Joiner
  • 9 Posts
  • 2 Topics
  • 0 Solutions
Registered:

..

Message 7 of 9
2,291 Views

MI5
Level 94: Supreme
  • 143436 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
UK manual is here for that model but there's no mention of a fingerprint sensor or setup.
http://downloadcenter.samsung.com/content/UM/201810/20181004144154236/SM-J415_UM_SEA_Oreo_Eng_Rev.1....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 9
2,280 Views

Ryanjay
Level 1: Joiner
  • 9 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Thanks anyway.
Message 9 of 9
2,269 Views