Get Help with Android Devices

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Huawei P10 Oreo Update

Hi I was hoping to get some indication of when the Huawei P10 will receive the Android Oreo Update? I have noticed that other network carriers have rolled this update out to P10 handsets on their network - but i am still not seeing any update from O2...

Resolved! I need a gig for a 5er

Need help with this

Resolved! HOW TO CLAIM NETFLIX

HI THERE i've signed back up to o2 and have got the offer of free netflix for 6 months, how is this redeemed as o2 never give me any informationthanking you in advance

Resolved! Locked ?

I have a Moto G5 on pay as you go O2 . How do I find out if its unlocked . Also , If I replace my current model with a new Moto G5 and put my old sim into the new phone will it keep all the data ? Thanks .

Connecting Android Phone to Data Services

I typed ACTIVE and sent it to 2020 then got a reply "unfortunately we had problems dealing with your request for settings. Please contact customer service". Help will be appreciated.

Phone volume intermittent

Hi, I have recently upgraded to a Huawei P20 Pro and am just about getting used to it! However I have a problem when on a phone call as the sound comes and goes, which makes it almost impossible to understand the person on the other end. Appaprently ...

sim stuck in samsung galaxy j5

Hi My new j5 arrived and I tried to put the sim into the port on the side of the phone using the little plastic tray.They both wouldnt go back into the phone so I put the sim in alone without the plastic tray and now I cant get it out again.Ive disco...

Galaxy Note 8 started showing duplicate "sent" SMS

Any ideas please, Galaxy Note 8 on O2 pay monthly. Recently any sent SMS messages are showing up twice on my screen. The recipient only gets the one copy. They both show up immediately, no delay involved. Tried online Guru who talked me through a cou...

Resolved! Phone won't recognise sd card

I've put in a formatted sd card but my phone won't register that there is an sd card inserted. I am running out of space on my phone and need the sd card to store data.

Resolved! Messenger displaying messages twice on S8

Messenger has set itself up as my default messaging app. I'm fine with that but when it sends messages to a mobile number (SMS?) It displays them twice on my phone, they aren't sent twice however. Can anyone help me stop this please?

O2

Forum Posts