Re: J4+

Ryanjay · ‎22-01-2019

Missing side fingerprint, does anyone know where the setting would be? As it doesnt appear on the lock settings.

MI5 · ‎22-01-2019

@Ryanjay you can download a manual here (or anywhere else off the internet) https://samsungdriverusb.com/samsung-galaxy-j4-plus-driver-usb/ but check in security settings too.

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Ryanjay · ‎22-01-2019

In security all it has is face unlock.

MI5 · ‎22-01-2019

If it is the 2017 J4+ it doesn't have fingerprint reader. Only the 2018 version had it.

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Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Ryanjay · ‎22-01-2019

Its 2018

MI5 · ‎22-01-2019

Dial *#1234# and give me the CSC.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Ryanjay · ‎22-01-2019

..

MI5 · ‎22-01-2019

UK manual is here for that model but there's no mention of a fingerprint sensor or setup.
http://downloadcenter.samsung.com/content/UM/201810/20181004144154236/SM-J415_UM_SEA_Oreo_Eng_Rev.1....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Ryanjay · ‎22-01-2019

Thanks anyway.

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J4+

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