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J4+

Ryanjay
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Missing side fingerprint, does anyone know where the setting would be? As it doesnt appear on the lock settings.
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MI5
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@Ryanjay you can download a manual here (or anywhere else off the internet) https://samsungdriverusb.com/samsung-galaxy-j4-plus-driver-usb/ but check in security settings too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Ryanjay
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In security all it has is face unlock.
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MI5
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If it is the 2017 J4+ it doesn't have fingerprint reader. Only the 2018 version had it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Ryanjay
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Its 2018
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MI5
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Dial *#1234# and give me the CSC.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Ryanjay
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..

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MI5
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UK manual is here for that model but there's no mention of a fingerprint sensor or setup.
http://downloadcenter.samsung.com/content/UM/201810/20181004144154236/SM-J415_UM_SEA_Oreo_Eng_Rev.1....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Ryanjay
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Thanks anyway.
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