Solved: Issue forwarding calls

Janey81 · ‎20-05-2020

Hi!

I have a Samsung J6 on an O2 pay and go tariff. I'm trying to forward my calls, but I'm getting an error saying 'Failed to Read Data - Unexpected response from network'. My network coverage seems OK. Any advice would be greatly apprceciated!

Many thanks

Jane

MI5 · ‎20-05-2020

@Janey81

You can't forward calls from a PAYG phone, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-05-2020

@Janey81

You can't forward calls from a PAYG phone, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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