cancel
Showing results for 
Search instead for 
Did you mean: 

Issue forwarding calls

Janey81
Level 1: Joiner
  • 8 Posts
  • 5 Topics
  • 0 Solutions
Registered:

Hi!

I have a Samsung J6 on an O2 pay and go tariff. I'm trying to forward my calls, but I'm getting an error saying 'Failed to Read Data - Unexpected response from network'. My network coverage seems OK. Any advice would be greatly apprceciated!

Many thanks

Jane

Message 1 of 2
635 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143183 Posts
  • 632 Topics
  • 27459 Solutions
Registered:

@Janey81 

You can't forward calls from a PAYG phone, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 2
633 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 143183 Posts
  • 632 Topics
  • 27459 Solutions
Registered:

@Janey81 

You can't forward calls from a PAYG phone, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
634 Views